EXIN BCS SIAM™ Professional tests a candidate’s knowledge of the application of SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts.

The certification looks at managing multiple service providers and integrating them seamlessly to provide a single business-facing IT organization.

It also looks at the knowledge and skills required to navigate the 4 stages of the SIAM roadmap.

You Will Be Able To

• Establish a governance framework based on SIAM practices
• Perform an organization assessment to better determine and establish a plan and promote improvements
• Determine the key elements to perform a SIAM implementation
• Design and build up a SIAM model for different environments and organizations
• Lead a SIAM implementation
• Select different approaches to implement SIAM
• Use organizational change management in order to boost the SIAM implementation
• Improve the organization’s SIAM ecosystem at every stage
• Manage and continuously improve multiple processes based on SIAM

Required Reading

Simon Dorst, Michelle Major-Goldsmith and others

Service Integration and Management (SIAM™) Professional Body of Knowledge

Van Haren Publishing: 2018

Requirements

Accredited SIAM™ Professional training, including successful completion of the Practical Assignments.

Audience

SIAM™ Professional is ideal for professionals who want to improve and extend their Service Integration and Management knowledge.

• This makes it very interesting for Service Managers and Practitioners
• Service Provider Portfolio Managers
• Process Managers
• Project Managers and many others.

Pre- Requsites

All professionals could take this certification.

Main Subjects

• Discovery and Strategy
• Plan and Build
• Implement
• Run and Improve
• SIAM Practices Across the Stages

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